TOPdesk Labs

Join our pioneer users and get a taste of the future TOPdesk. Our labs features are work in progress. Tell us what you think of them, and help us improve our software right from the start, because we want to deliver a product you're going to love.

A labs functionality in TOPdesk is feature-incomplete, yet fully operational. It has been tested and you can safely use it. As a SaaS user, you can turn on the labs features you are curious about through Functional Settings > Labs. Once enabled, you can disable the feature anytime you want - all data is kept and remains compatible. Also, your TOPdesk environment does not have to be restarted for (de)activation.

How you use the feature lets us know if your experience is intuitive enough. Along with usage data, your direct feedback determines the direction of a feature. If you're bursting with ideas for a feature, let us know by providing feedback via Functional Settings > Labs. Alternatively, you can call and let us know what you think would make the feature better. Your input is needed to make sure features fit into your processes.

We recommend to keep an eye on the release notes: Labs features are continuously in development, so it could only be a matter of time before the functionality you're missing is added.