Phase 3: Unification of identities - coming later

Once all TOPdesk users are represented by a person card and all the necessary links with operator cards exist, we can finally start unifying the identities. This is when we will see some big changes: for example, we can start synchronizing data, such as the login details, and have a single user card. Or a user that is registered as both operator and SSP user, should no longer have to log out and log in when switching between the SSP and the operator section. Eventually, you will only need one user import to synchronize all your user data with a source like Active Directory, and have more refined permissions for user maintenance.