End users and operators
Browser
TOPdesk functions as a web-based client, which means that your operators and end users require a supported browser to access TOPdesk.
tip
TOPdesk supports each browser version for one year after its release.
For privacy and security reasons, we generally recommend using the latest stable version for privacy and security reasons.
Supported browsers are:[1]
Google Chrome (recommended)
Mozilla Firefox (recommended)
Microsoft Edge
Apple Safari
Additional recommendations:
JavaScript:
Enable JavaScript in your browser settings. TOPdesk relies on JavaScript for many of its interactive features.
Cookies:
Allow cookies. TOPdesk uses cookies for session management.
Pop-ups:
Enable pop-ups for the TOPdesk domain. Some functionalities may require pop-up windows.
Screen resolution:
The minimum screen resolution currently required for the desktop interface for operators is 1280x1024 pixels.