Asset Management

When you get to work in the morning, what’s the first thing you do? Grab a cup of coffee? Check your mail? It’s the small things that are crucial to our morning routine. But what if the coffee machine broke down or your laptop doesn’t start? By registering and tracking assets in Asset Management, you keep everything running smoothly. You ensure that your organization’s assets are properly managed, and thus, when a disruption occurs, are able pinpoint the source and know who is affected. In doing so, managing assets in TOPdesk becomes a surefire way of both minimizing costs and risks, and improving productivity.

And even though your organization is unique, the flexibility of Asset Management ensures your organization's processes are fully supported in TOPdesk. Like with other processes managed in TOPdesk, Asset Management works with cards. Design these asset cards so they represent exactly what you want them to, from coffee machines to laptops – you name it!

You can virtually register anything you want on any given asset card. Let's say for example you want to register what type of laptop someone is using. All you have to do is create an extra field for the design of your laptop cards. Every laptop registered via this design will then have the new field, allowing you to properly keep track of the data of all its subtypes.

What's more, you can also determine how assets relate to each other since they aren't restricted to pre-defined relationships. Whether your organization works with fixed or unfixed workspaces, or if your colleagues use different software programs on their devices, you control how assets go together. Enabling you to customize assets and their relations to each other to fit your organization perfectly.

To learn more about the features mentioned above and other ones, read this manual to get started with Asset Management and give a boost to the various processes of your organization.